Customer SupportThis section is intended for existing Curat Lex customers. Here you will find support contact information together with details of latest software versions and upgrades/additions. Also included is a listing of current papers produced by the Curat Lex Help Desk. Support is available to all customers with a valid annual support contract. Support (telephone and online) is available from 9.00am to 5.00pm Monday to Friday excluding statutory holidays.
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Telephone Support Please note that our direct Curat Lex Help Desk technical support number is 01332 298881. However, if you dial the main office number, then reception can still re-direct your call. |
Online Support Although telephone calls are usually answered quickly, you may find that it is more convenient to log your support call and query details online: support@curatlex.co.uk |
| Software | Version | Date |
| Sovereign LAW | W2.5.2 | 28/3/2003 |
| Sage Line 100 for Windows | 7.6 | 25/2/2005 |
| WordLAW (with MS Office 2003) | 4.2 | 20/3/2006 |
| Description | Date |
| LSC Civil & Crime Code Update (Stage 2) | 31st October 2007 |
| LSC Civil & Crime Code Update (Stage 1) | 1st October 2007 |
| LSC Civil & Crime Code Amendments | 2nd April 2007 |
| CDS Criminal code amendments | Oct/Nov 2006 |
| CDS Criminal code amendments | April 2006 |
| Sovereign LAW W2.5.2 Additions | August 2005 |
| LSC Civil & CDS update | November 2004 |
| Money Laundering module | March 2004 |
| Description | Date | |
| LSC Civil & Crime Code Update Stage 2 | Oct 2007 | |
| LSC Civil & Crime Code Update Stage 1 | Oct 2007 | |
| LSC Civil & Crime Code Update | Apr 2007 | |
| On Line Time Recording User Guide (update) | Nov 2006 | |
| Warning Account Maintenance In Use | Apr 2006 | |
| Purchase Ledger note operation | Apr 2006 | |
| Clearing time records | Mar 2006 | |
| LSC Online Notes | Feb 2006 | |
| SPAN Data Screen | Dec 2005 | |
| Consolidated Matter Report Form On-Line | Oct 2005 | |
| W2.5.2 Additions | Aug 2005 | |
| Disbursements, Expenses & Incidentals | Jun 2005 | |
| Credit Control procedures | May 2005 | |
| N/L and F/E budgets | ||
| Removing F/E's from the system | May 2005 | |
| Money Laundering User Guide | May 2004 | |
| F/E initial changes | Oct 2003 | |
| Checking the P&L and Bal Sheet layouts | ||
| Removing redundant N/L accounts | ||
| New Accounts Rules May 2000 | May 2000 | |